24/7 Emergency Response

Water Damage Insurance Claims Support in Dallas-Fort Worth (DFW)

24/7 Emergency Service for Water Damage Insurance Claims in Dallas-Fort Worth

Whether you own a house, manage a commercial building, or operate an industrial facility in Dallas–Fort Worth, Texas, water damage insurance claims can be an exhausting and frustrating process. At the time when you just want to get back to normal in your home or business, it can be hard to read your policy, keep records, and follow the proper procedures to ensure your claim is successful. But with a professional working with you who knows the restoration industry and the ins and outs of water damage insurance claims in Dallas-Fort Worth, Texas, things can be simple and straightforward. 


We at Best Option Restoration of Denton serve all of DFW, and work with homeowners, property managers, business owners, and industrial managers every day to guide them through the insurance process and restoration process, from start to finish. We take care of all of the technical reporting and documentation assembly required by your insurer and walk you through the process so you can get on with the important things in your life.

Common Causes of Water Damage

When it comes to dealing with water damage, understanding common causes can help you manage the risk and respond quickly when restoration is needed. Water damage in Dallas-Fort Worth, Texas, can result from various incidents, both gradual and sudden, including:


  • Pipe bursts or plumbing failures: Burst pipes, deteriorated supply lines, or leaks from fixtures can release large amounts of water into your property. These events can happen without warning and cause severe damage if not detected and addressed immediately.


  • Storm damage: Heavy rains, winds, or hailstorms may result in roof or structural damage, allowing water to enter the building. The Dallas-Fort Worth area’s unpredictable weather can increase the risk of water intrusion during storm events.


  • Appliance malfunctions: Washing machines, water heaters, dishwashers, and other appliances can malfunction, leading to leaks or flooding. Aging appliances or loose connections may cause gradual, unnoticed water exposure, damaging floors, walls, and personal items.


  • Heating, ventilation, and air conditioning (HVAC) problems: Clogged condensate drain lines or malfunctioning HVAC units can produce excess moisture in your indoor environment. If left unattended, HVAC issues can lead to high humidity levels and mold growth, as well as deteriorating building materials.


  • Poor drainage or grading: Inadequate site drainage or poor grading can cause water to pool around the foundation and eventually seep into the building. Continuous moisture around the building’s perimeter can weaken the structure and cause chronic dampness issues.


  • Foundation or structural leaks: Cracks or weaknesses in the foundation, walls, or slabs can allow water to seep into the structure over time. This type of damage is often more difficult to notice in the early stages but can cause long-term structural problems.

Our Water Damage Insurance Claims Process

Homeowners, property managers, business and industrial facility managers in Dallas–Fort Worth, Texas, the process is essentially the same, regardless of property type. Here’s what you can expect in terms of the necessary steps:


Checklist with magnifying glass icon.

Prevent More Damage

Shut off the water, set up emergency extraction if possible, and protect valuables or equipment that can be moved out of the way.

Black icon of a tank with exhaust fumes and emissions.

Contact Your Insurance Company

Report the situation and obtain a claim number and assignment of an adjuster as soon as possible.

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Document the Damage

Take lots of photos and video (before and during cleanup) to show all damaged areas, inventory, equipment, and other losses. BOR of Denton can also provide moisture maps and professional reports to support your claim.

Black broom and spray bottle, representing cleaning.

Meet with the Adjuster

When your insurance adjuster arrives for an inspection, it’s always a good idea to have a restoration expert present as well so that all damage is properly noted for your residential, business, or industrial claim.

Person throwing trash into a bin.

Get Written Repair Estimates

When appropriate, written estimates from qualified local contractors can be prepared and used to substantiate your loss and repair needs. This is true no matter what type of property you own or operate.

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Start Repairs and Wrap Up the Claim

With insurance approval, repairs can commence. Best Option Restoration of Denton can help complete any paperwork and provide the required documentation so that you can close out your claim successfully.

Why DFW Homeowners, Businesses, and Industrial Clients Choose BOR of Denton

We’re proud to serve the Dallas–Fort Worth, Texas, area, and work with Dallas homeowners, Fort Worth residents, other area property owners and managers, business and industrial owners and operators, and commercial property managers to make the insurance claims process go as smoothly as possible. Here’s why you should work with Best Option Restoration of Denton:

  • We Know Insurance Inside and Out: Our specialists can read home, business, and industrial insurance policies and prepare the type of documentation that meets the requirements of any insurer.


  • Thorough Documentation, Every Time: We take care of all aspects of the technical reporting, moisture mapping, and inventory required for your residential, business, or industrial property project.


  • Fast, Local Service: We’re ready to respond throughout Dallas-Fort Worth, TX, meaning less business interruption and downtime for commercial and industrial facilities and homes and less risk for your home or building.


  • Certified and Experienced Pros: Our IICRC-certified team has years of hands-on experience with water damage restoration, and detailed insurance claim documentation for all types of properties.


  • We’re On Your Side: Whether you are a homeowner, a business or industrial manager, our team is on your side, helping to ensure your property is restored correctly and your settlement is fair.

Frequently Asked Questions About Water Damage Insurance Claims

  • What should I do first if I spot water damage in my home, business, or facility?

    First, make sure everyone is safe. Then, if possible, stop the source of the water. Take pictures of the damage. Call us, and then call your insurance company as soon as possible.

  • Does my insurance cover every kind of water damage?

    No insurance policy covers all losses. Standard policies include sudden and accidental events but do not typically cover flooding, sewer backups, or slow leaks, which require special coverage.

  • Is it necessary to use a restoration company for a claim?

    Yes! Restoration companies can document damages properly and make sure your claim is legitimate and your insurance company has what it needs to process your claim—whether that’s a home or business.

  • How fast can I expect my water damage claim to be resolved in Dallas-Fort Worth, TX?

    It depends on your insurance carrier and the complexity of the loss, but with proper documentation, it can be a much shorter timeline.

  • Should I start repairs before an adjuster visits?

    Do whatever you can to prevent further damage, but avoid starting any major repairs or discarding items until the adjuster has completed their inspection. We’ll make sure you follow all necessary steps to protect your claim.

  • Why do you need professional water damage insurance claims services?

    Partnering with professional water damage insurance claims specialists in Dallas-Fort Worth, TX, can significantly enhance your claim experience and outcome. These experts conduct thorough inspections of your property and provide accurate documentation to avoid underpaid claims. They also offer expert guidance throughout the restoration process, ensuring all insurer requirements are met and deadlines are not missed. Insurance claims specialists can facilitate communication between you, adjusters, insurance companies, and restoration contractors, streamlining the process. Most importantly, they provide ongoing advocacy, representing your interests with your insurance company during the entire restoration process. With detailed reports and industry expertise, they work to maximize your claim settlement while protecting your rights as a policyholder.