24/7 Emergency Response

Water Damage Cleanup & Sanitization Services in Dallas-Fort Worth (DFW)

24/7 Emergency Service for Water Damage in Dallas-Fort Worth

Water damage is a sudden, insidious, and universal risk that every property is at risk of. Whether your residence, business, or industrial complex, as soon as water enters the premises, it is immediately absorbed by porous building materials, degraded the structural stability of the property, and increased the potential for microbial infestation. Every moment that passes is another opportunity for the damage to expand; thus, a fast and professional cleanup is not an option but a requirement.


The water damage restoration professionals from Best Option Restoration of Denton are available 24/7 to arrive immediately and to stop the losses from continuing with swift action and a high-quality process. Our IICRC-certified team can handle any volume of water damage emergency situations, large or small, in Dallas-Fort Worth, Texas. Our service technicians know the correct and most efficient ways to fully address the source of the water and apply effective water extraction techniques, thorough drying, and environmental sanitization, and return your property to its pre-loss condition.

Common Causes of Water Damage

There are a wide variety of sources for the onset of an acute water damage crisis. Some sources are more common than others, yet no matter the source, water begins to quickly saturate building materials and to attract microbial growth the moment it is released into the indoor environment. 


  • Broken Pipes, Supply Line Leaks, and Faucet Failure: A rupture in a water supply line, broken pipe, or a failed plumbing fixture or appliance can release gallons of water within a matter of minutes. 


  • Appliance Leaks, Ruptures, and Systemic Failure: Household appliances and HVAC equipment use water for their day-to-day operations and over time this can create wear and tear that causes leaks or system-wide failures. Common culprits include water heaters, dishwashers, washing machines, and refrigerators.


  • Severe Storms, Roof Leaks, and Flooding: Dallas-Fort Worth, TX, is subject to intense thunderstorms that can cause damage to exterior components such as the roof or windows. This may allow for water to flow inside, or in the worst case, the overland flooding that seeps through open entry points or porous surfaces.


  • HVAC Leaks, Overflow, and Unit Damage: Clogged HVAC condensate drain lines or malfunctioning HVAC units can allow water to back up, overflow, and seep into the walls, ceilings, floors, and other building materials, often going unnoticed until the damage becomes substantial.


  • Sewage Backup, Sewer Line Clogs, and Septic Failure: A backup of sewage or overland flooding that enters the property from a municipal sewer line clog or a private septic system failure will result in “black water” or grossly contaminated water.

Our Water Damage Cleanup & Sanitation Process

BOR of Denton is a water damage restoration company that provides complete, professional, and high-quality service for each and every water damage event we respond to. Our full-service process is thorough, precise, and utilizes the latest technology and safety equipment in the industry.


Checklist with magnifying glass icon.

Water Extraction

The longer the water sits and soaks into the structure, the more time the water has to degrade the structural components, so our team will then work quickly and efficiently to remove all of the water from the property with commercial-grade pumps, vacuums, and other extraction units.

Black icon of a tank with exhaust fumes and emissions.

Removal of Damaged Materials

It is important that we remove any materials that are beyond salvaging such as drywall, insulation, and carpet as this will help to expose other wet cavities of the structure that may be hidden from plain sight.

Black icon of a house on fire with a broom leaning against it.

Drying and Dehumidification

We will then set up a complete drying and dehumidification system that will include high-velocity air movers and large, industrial-grade dehumidifiers. 

Black broom and spray bottle, representing cleaning.

Sanitization and Cleaning

After the structural drying is completed, our team of professionals will then clean and sanitize all surfaces and items that were affected by the water and, if necessary, we can deodorize the area if the water damage caused a strong, lingering smell.

Person throwing trash into a bin.

Monitoring and Verification

Our team will continue to monitor the progress of the drying process through ongoing moisture metering. We do not leave the property until the readings on our meters prove that the entire space is dry and within the acceptable parameters.

Hand holding wrench, screwdriver, and stars, representing quality service.

Restoration and Repair

Finally, after the structure is dry and clean, we can then begin any needed repairs that were caused by the water damage incident. This may include new flooring, drywall replacement, painting, and finish carpentry work.

Why DFW Homeowners, Businesses, and Industrial Clients Choose BOR of Denton

At Best Option Restoration of Denton, we pride ourselves on providing complete, high-quality service every time we work on a property, and this has led to a large number of satisfied customers in Dallas-Fort Worth, Texas. Some of the reasons why our clients choose us for their water damage cleanup and sanitization needs include the following.

  • Qualified, IICRC-Certified Professionals: Our team is staffed with certified IICRC technicians that are experienced and knowledgeable in the industry and have the expertise needed to handle even the largest-scale of water damage events.


  • Advanced Restoration Equipment and Technology: We have invested in the latest restoration technology and have a complete array of water extraction, dehumidification, and moisture-detection equipment.


  • All-Inclusive, Single-Source Solution: We manage the entire water damage cleanup and restoration process. This includes the initial 24/7 emergency contact, through to the completion of repairs, if needed, and we work directly with our clients to provide transparent pricing for every service.


  • Extensive Insurance Claim Support: We have extensive experience working with insurance adjusters and can help you with your insurance claim through every step, from the first emergency contact through to providing complete documentation for the final settlement.

Frequently Asked Questions About Water Damage Cleanup & Sanitation

  • What are the different categories of water damage?

    Water damage is classified into three categories based on the source of the water. Category 1 is "clean water" from a source that does not pose a substantial health threat, such as a broken supply line. Category 2 is "gray water," which is contaminated and can cause illness if ingested; examples include water from a washing machine or dishwasher overflow. Category 3 is "black water," which is grossly contaminated with harmful pathogens and toxins. 

  • How quickly can mold grow after water damage?

    Mold can begin to grow in as little as 24 to 48 hours in a damp, humid environment. This rapid growth is why immediate professional intervention is so critical. By quickly extracting water and starting the drying process, we can create conditions that are unfavorable for mold colonization, protecting your property and the health of its occupants from a potentially serious secondary issue.

  • Can I handle a major water damage cleanup on my own?

    While small spills can be managed with household tools, any significant water damage should be handled by certified professionals. DIY cleanup often fails to remove hidden moisture trapped within walls, floors, and other structural components. This can lead to long-term problems like mold growth, wood rot, and compromised structural integrity. 

  • How long does the water damage restoration process usually take?

    The timeline for restoration depends on the extent of the damage. The initial water extraction and structural drying phase typically takes between three and five days for an average-sized property. However, if extensive repairs or reconstruction are needed, the entire process could take several weeks. 

  • Is water damage typically covered by my property insurance?

    Most standard homeowner and commercial property insurance policies cover damage from "sudden and accidental" events, such as a burst pipe or a malfunctioning appliance. However, damage from gradual leaks or overland flooding is often excluded and requires a separate flood insurance policy. 

  • Why hire a professional for water damage cleanup and sanitization services?

    Water damage cleanup can yield poor results when done yourself, result in long-term indoor environment problems, and can pose serious health risks to you and your family. Water restoration companies have the tools and know-how to use thermal imaging cameras and moisture meters to accurately assess the extent of the damage and how far the moisture has spread. Restoration companies can dry out the structure quickly, and prevent mold growth before moisture and humidity has the opportunity to set in. If the water source was contaminated or involved sewage backups and flooding, then certified technicians can properly sanitize the affected areas to alleviate biohazard concerns. Prompt professional water restoration prevents water-damaged building materials from decaying, reducing the potential for structural damage to the building. Water restoration companies provide proper documentation of damage and water cleanup services performed, as well as list required equipment, to facilitate a successful insurance claim.