24/7 Emergency Response

Burst Frozen Pipe Damage Cleanup Services in Dallas-Fort Worth (DFW)

24/7 Emergency Service for Water Damage in Dallas-Fort Worth

A burst frozen pipe is one of those events that happens out of nowhere and quickly becomes a nightmare for property owners in Dallas-Fort Worth, Texas. When the temperature plummets below freezing, water inside the plumbing system may suddenly rupture the container and release hundreds or even thousands of gallons of water in a matter of minutes or hours. This sudden flood may cause a major, hard-hitting loss to your structural elements, flooring, walls, furniture, equipment, and inventory.


This is why it is important to call the best cleanup and restoration company as soon as you realize the damage, to deal with the immediate destruction and prevent secondary losses such as mold. The team at Best Option Restoration of Denton can provide 24/7 water extraction and restoration services for burst frozen pipes in DFW. Our certified technicians are ready to respond at any hour to homes, businesses, and industrial properties throughout the metroplex.

Common Causes of Burst Frozen Pipes

Contrary to popular belief, pipes do not typically burst from the sheer force of ice expanding inside them. They pop because of the pressure that is created when the water in the pipe freezes and then expands. These destructive and often messy events can be caused by a variety of factors, including the following:


  • Temperature Drop: The most obvious reason is the thermometer dropping below 32 degrees Fahrenheit. In Dallas-Fort Worth, TX, older and uninsulated properties often have pipes running through attics, crawlspaces, basements, exterior walls, and other under-insulated spaces that are susceptible to freezing.


  • Water Pressure: As the ice plugs the water, the valve at the end of the line (such as a sink or toilet) stops the flow. This blockage causes water to back up into the pipes, creating a significant amount of pressure between the plug and the closed valve. The pressure can build to the point where the pipe can no longer handle it and cracks at its weakest point, which may not be near the frozen section.


  • Pipe Material: While any pipe material can burst under enough pressure, older and corroded materials are structurally weaker and thus more prone to breaking at a lower pressure threshold. Plastic materials such as PVC and PEX have some give in them, so they can handle a little expansion before rupturing.



  • Insulation: Insulation or the lack thereof can play a significant role in a burst frozen pipe, as these properties are not usually built to handle the rare and prolonged deep freeze temperatures that hit the area from time to time. 

Our Burst Frozen Pipe Damage Cleanup Process

If you have suffered a frozen pipe disaster in Dallas-Fort Worth, Texas, the team at BOR of Denton can help. Our process is systematic, and it is designed to keep you informed at all times, so you know what to expect.  24/7 Emergency Response and Safety Protocols. The steps in our process are:


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Comprehensive Inspection and Assessment

After the area is safe, our certified technicians will inspect the damage and find the exact point of the break. We will also perform a moisture assessment to find every last area where the water from the burst frozen pipe has migrated and collected using moisture meters and thermal imaging cameras.

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Thorough Water Extraction

We will use powerful extraction units to pump out all the standing water from the affected area, including carpets, hard flooring, and crawlspaces, to keep the damage from spreading and to prepare the area for the drying process.

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Removal of Non-Salvageable Materials

We will remove any materials that are damaged beyond repair or have been contaminated by the water, which includes saturated insulation, warped drywall, and ruined carpet and carpet padding. 

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Advanced Structural Drying

We will then set up a calculated array of commercial-grade drying equipment, which includes LGR dehumidifiers and high-velocity air movers. This will create the perfect drying environment for removing moisture from deep within structural materials like wood framing and concrete.

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Cleaning, Sanitizing, and Deodorization

All the surfaces affected by the cleanup and restoration process will be cleaned and sanitized with EPA-registered antimicrobial solutions to kill any bacteria and prevent mold growth. We also apply deodorization techniques to remove any musty odors that may have been caused by the process.

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Complete Restoration and Repairs

Once the moisture meters confirm the structure is dry, we will begin the final restoration phase. This is when our trained and experienced crew will complete all the necessary repairs to get your home or building back to its pre-loss condition. This includes replacement of drywall, flooring, painting, and finish carpentry.

Why DFW Homeowners, Businesses, and Industrial Clients Choose BOR of Denton

A frozen pipe event can cause chaos on any residential, commercial, or industrial property in Dallas-Fort Worth, TX. When it does happen, you need a company with experience, knowledge, and the technical ability to help minimize the damage and recover the property as soon as possible. Property owners in the DFW metroplex have found all this and more with the team at Best Option Restoration of Denton. 

  • IICRC-Certified Expertise: Our team members have certifications from the Institute of Inspection, Cleaning and Restoration Certification, which is the highest level of training available in the industry.


  • State-of-the-Art Restoration Technology: We use only the latest technology in our water extraction and advanced structural drying equipment, as well as in our moisture detection tools.


  • Complete, Start-to-Finish Management: We also understand that these types of disasters are overwhelming, which is why we handle the entire process and provide one point of contact from the time you call until the final walkthrough.


  • Proactive Insurance Claim Support: We work with all insurance carriers and know exactly what is required to substantiate a claim. This includes all the proper documentation, moisture logs, and professional estimates needed to get the claims process completed and facilitate a fair, smooth settlement.

Frequently Asked Questions About Burst Frozen Pipe Cleanup

  • How do I deal with a frozen pipe that has burst?

    Turn off the water to the building to stop the leak, and then call a professional cleanup and restoration company like Best Option Restoration of Denton to begin emergency mitigation. If it is safe to do so and the water is near an electrical system, shut off the corresponding breakers in the building’s electrical panel. 

  • Do some pipes have a lower risk of bursting when they are frozen?

    Although no type of piping can be considered 100 percent burst-free when subjected to low-enough temperatures and pressures, some pipes are inherently more resilient. For instance, PEX cross-linked polyethylene tubing has a bit more flexibility and can expand to a degree, which makes it a better choice than some other more rigid materials, like copper and galvanized steel.

  • How long does it take to do a frozen pipe cleanup?

    The initial water extraction and emergency mitigation should occur within hours of the property owner’s call. The drying process can take between three to five days, while the entire cleanup and restoration process may take several days to a few weeks, depending on the extent of the damage.

  • Should I try to thaw the pipe on my own?

    It is not recommended that you use a tool such as a torch to thaw a frozen pipe, as this is a serious fire hazard. It is critical to turn off the water first, though, and if the pipe is already burst, the best option is to contact a professional cleanup and restoration company right away.

  • Will the water from a burst frozen pipe be covered by insurance?

    Typically, the standard homeowners, commercial, and industrial property insurance policies will cover damage from a burst frozen pipe because it is considered a sudden and accidental event, and that includes the cost of water extraction, drying, and repairs to the property and building materials. However, the policy may not cover the actual cost of repairing or replacing the broken pipe. We can work with you and your insurance company to document the claim properly.

  • Why is professional burst frozen pipe cleanup important?

    Cleanup from a burst frozen pipe requires professional restoration technicians for thorough and safe completion. Hidden water damage spreads far beyond the actual break, infiltrating building materials throughout your Dallas-Fort Worth property. Professionals use thermal imaging cameras and moisture meters to locate all hidden moisture and quantify saturation levels. Commercial-grade extraction equipment quickly removes standing water, minimizing absorption and accelerating drying time. Rapid drying combined with EPA-registered antimicrobials prevents mold growth during restoration. Professional cleanup preserves structural elements, avoiding costly demolition and replacement. Certified technicians follow local, state, and federal laws for safe disposal of contaminated materials, ensuring compliance while protecting your property investment and saving you time and money.